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Passenger Grievance Redressal
Report an Issue & Complaints
Submit railway concerns, track complaint status, and upload photo evidence for prompt resolution.
File a New Complaint
Track Existing Complaint
Complaint Category
*
Cleanliness & Sanitation
Coach / Seat / Berth Issue
Toilet & Washroom Facilities
Catering / Food Quality
Water Availability
Staff Behaviour / Service
Station Amenities & Platforms
Passenger Safety & Security
Other Railway Inconvenience
Subject
*
Detailed Description
*
Train Number (Optional)
PNR Number (Optional)
Station / Location
Journey Date
Passenger Name
Mobile Number
Upload Photo Evidence
Upload JPEG, PNG, or WEBP image (Max 5MB)
Choose photo or drag and drop
JPG, PNG, WEBP (Max 5MB)
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